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Knowall IT Support in London

You’ve got enough to worry about. Let us handle the IT.

Knowall IT Support London is an award winning and highly responsive managed IT service provider.

Our success is built on the development of long lasting client relationships, by providing a client focused, hands on and personal approach – delivering solutions that exceed our clients’ expectations.

We operate around the clock and you’ll be able to get our support whenever required

Trusted IT Partner

We will become your IT partner and take ownership of all IT issues and projects moving forward

Onsite Engineers within the hour

For any issues that cannot be resolved by our help desk, we guarantee an engineer onsite within the hour

Knowall managed IT services London is based in Paddington they are an IT and Telecoms provider, specialising in the supply of Cloud based technologies and IT resources to companies and organisations in Central London.

Their success is built on the development of long lasting client relationships, by providing; a client focused, hands on and personal approach, whilst striving to deliver technologies and solutions that exceed their clients’ expectations.

Would you like a new exciting career opportunity with Knowall managed IT London?

They have some exciting opportunities such as this IT Support Engineer position.

Knowall IT is currently seeking an office/field based IT Support Engineer to support our London based clients.

This is an ideal role for a dedicated IT support professional looking to develop their career and enhance their prospects with an exciting and successful company.

Supporting customer systems via our CRM, telephone and remote connection, you’ll troubleshoot any queries and provide valuable 1st and 2nd line support. You’ll also travel to customer sites in London and perform on-site technical support tasks.

Creating detailed documentation for both internal and customer systems, you’ll maintain an accurate record of work and system changes. Additionally, you will build and maintain LAN and private cloud servers and ensure that all work is completed in a timely manner.

• Graduate level education OR 18 months working in a similar role
• Excellent understanding of configuring & maintaining Microsoft based networks
• Experience in designing, deploying, managing and supporting corporate networks
• Exposure to Microsoft Exchange, SQL, Sharepoint, incl. Administering Domains & DNS
• Experience in deploying – WAN’s – across a mixture of firewalls & router brands
• Exposure to VoIP telephone systems – SWYX / Avaya
• Administration of LANs
• Ability to communicate, plan & deploy systems within a client facing environment.
• Project management
• Demonstrated problem analysis and resolution skills
• Ability to work long hours, on a regular basis, to complete client projects
• Excellent client service attitude
• A willingness to learn and develop

Are you looking to reduce costs in your business and not sure where to start? Do you want to increase productivity in your organisation?

The options might seem over whelming, don’t feel you are alone. Speak to Knowall IT the experts in London Cloud Solutionsassisting many clients as London Cloud Providers. They use innovative technology thus making your life simple and your company to run more efficiently.

Click here for more information on Platform as a Service, Software as a Service, Infrastructure as a Service , VDC providers London and Virtual Data Centre London.

About Knowall IT

Knowall IT Ltd was founded in 1999, and now currently employs over 16 highly trained individuals including Microsoft Certified on site IT Engineers, an IT Support desk and IT Consultants. It is currently expanding at over 12% per annum. “We manage a wide range of IT services and resources to ensure organisations control their costs.

We streamline these often labour-intensive processes and free up IT and office personnel to concentrate on the core business activity. Knowall IT Support sees its role as an extension of your team to fulfil your IT needs. We are the IT experts with a wealth of IT knowledge….” Simon Froom, Technical Director. Knowall IT Ltd is based at Kensington Olympia; onsite technical support engineers cover the whole of London, and the South East, with a 2 hour response time available.

Knowall Managed IT provides you with an outsourced IT department. We aim to give high quality, proactive, responsive & cost effective IT solutions and support engineers. Contact Knowall.net

Read what our clients have to say about Knowall IT Support London

“You are all super stars and I genuinely feel MBDS is a vastly more functional company since having Knowall on board. I will give you a call as soon as I get a new job as I won�t believe any other IT company could possibly support one in the same way!!”

Delivering a fully managed solution with Knowall Hosted Exchange 2010 Provider, you  will not ever have to worry about security, integrity or delivery of your email again. With a guaranteed service level and predictable monthly costs you can experience significantly lower cost of ownership for your messaging and collaboration needs. click here for more information on Hosted Exchange Migration

Knowall IT Cloud Computing Provider Services provide your business with an enterprise level of IT, which is fully scalable as an on-demand service with a simple monthly cost per user. Application & Data Cloud allows for the storage and delivery of data, email and applications.

What this means in practice is there is no need to install applications on your PCs, MACs or mobile device. Applications can be delivered via Desktop shortcuts or via a Hosted Desktop. Check which Cloud is right for your business with our online pricing options. Hybrid Cloud Computing , Cloud – Application & Data or Cloud – Data Only Hybrid Cloud Computing London

Knowall IT offers your company Cloud Computing Solutions in London click here Cloud Computing Provider London if you are looking for a Cloud Computing provider in London

With Knowall IT’s 24×7 Telephone & Remote IT Support we offer peace of mind. Our IT Support London Contract is a comprehensive service providing a complete out sourced IT facility with unlimited telephone and remote support.

It will include services such as scheduled onsite visits to health check PCs, assist with IT processes, and optimise systems; Quarterly reviews to discuss IT strategy for the short, medium and long term; Server, connection and backup monitoring; network security and disaster recovery audit; and network documentation and reporting.

Knowall IT takes a proactive approach to insure you have a fully stable IT infrastructure from which to function

Click here to find out more about IT Support London

Pay as you Go IT Support can be taken on a contract basis, whereby you benefit from preferential rates and high Service Levels, or simply contact us and pay per incident, we can give you a fixed price for a job if this is prefered.

Pay as you Go Support is a great alternative if you feel you cannot afford nor want to be tied down to a contract. Many companies want to save money and deal with their IT issues as and when required.
This alternative can also be used if your company resources are running low or staff are unavailable. You will receive the same high level of expertise from this service as you would do from a contract based IT Support program. The main difference is you pay a small monthly retainer, which gives you a commitment to SLAs offered by Knowall.

Contract Components

• 24×7 Telephone & Remote Support
• Emergency Engineers – Onsite within 1 hour
• Onsite Visits for Critical Issues
• 99.9% SLAs
• Monthly Reporting