transformingtelford.co.uk

Aircall vs Swyx: What’s the Real Price of Aircall?

Choosing a cloud phone system often comes down to two questions: what does it do, and what will it cost? Here’s a quick summary for comparing Aircall with Swyx.

Comparing Aircall with Swyx

On everyday capability, the two are a near-match. Both offer unlimited UK calling, IVR and smart routing, call recording, AI transcription and summaries, reporting, and CRM and Microsoft Teams integration. Both work on desktop and mobile.

The differences are small. Aircall has a more modern-looking app and offers an optional real-time agent-assist add-on, which gives live prompts to reps during calls. Swyx doesn’t offer that, but it does support desk handsets as well as softphones, and it’s fully managed by an IT provider rather than in-house.

The real price of Aircall

This is where the difference really shows. Aircall’s Professional licence lists at £55 per user per month, and that’s before the extras:

• Real-time agent assist adds £40 per user
• Additional direct dial numbers cost £5 each per month
• International calling bundles start at £8 per user, regardless of whether or not they are used
• Discounts of 10–20% depend on team size and a 12-month commitment

Swyx managed by Knowall IT, is £12 per user per month, or £18 with full AI call intelligence. Both include unlimited UK landline and mobile calling.

For a 20-user team on the equivalent AI tier, that’s roughly £880 a month with Aircall (after the maximum discount) against £360 with Swyx, a saving of about £6,240 a year.

If live in-call coaching is central to your sales team, Aircall is worth a look. For most businesses that just want a capable, well-supported phone system, comparing Aircall with Swyx makes the choice clear: you get the same core capability at under a third of the price.

For over 20 years, Knowall IT has deployed, managed and supported Swyx for businesses across the UK. That depth of experience shows in the day-to-day service. Our London-based, ISO 27001-certified team knows the platform inside out, from initial design and migration through to routing changes, reporting and fault resolution. It’s a managed Swyx service built on two decades of practical, hands-on knowledge.

Your figures will depend on team size and usage, so compare both Aircall and Swyx quotes.

“Sage Cloud Hosting gives you the stability of the desktop with the flexibility of the cloud.”

To those businesses that are still waiting for the Fourth Industrial Revolution to come, the time is now to brace yourselves and your business for exponential change! Defined by its speed, range, and systems impact, the Fourth Industrial Revolution carries in its path a vast deluge of technological breakthroughs, the likes of which no one can accurately quantify, nor predict.  The far reaching effects of this technological revolution can already be felt throughout every country in the world and has no historical precedent. Within the last decade, established as well as new and entrepreneurial businesses have experienced first-hand, the sheer speed of change which is felt in every industry and every sector on the globe. So if you, or someone you know has not yet begun to embrace and reach up to meet the impact of these changes head on, then it may already be too late.

 

To date, technology has enabled new products and services which increase the efficiency and productivity within our personal lives, as well as our business lives. Likewise, your consumers are experiencing increased access to efficient and ground-breaking solutions which irrefutably improve many aspect of their workplace environment, all made possible with technological advancements. Businesses are taking the leap to not only keep up with their competitors but to surpass them with the advantages that they can offer when enabling their businesses with new technology. And so too should you.

With Sage Cloud Hosting, your business will be at the fore-front of premium service and product offerings. Sage Cloud Hosting is service where data is remotely maintained, managed, and backed up. The service allows users to store their files online, which they can then access them from any location via the internet. Sage Cloud Hosting offers you access to your current version of Sage and can be extended to run virtually any Sage software package with flexibility and definitive security.

In the past, barely some 10 years or so ago, technology was such that we stored everything pertaining to our lives no futher away than on our local desktop, device or network. As things have advanced however we find that we have increased accessibility to our data through the use of various devices and we are taking on more and more tools which allow us to access an ever increasing variety of software, operating systems and version updates. At the end of that day, what we thought was always in one place where we could always find it, is now subject to being in various places, all at the same time, which means that things can get confusing. With increased accessibility, so too increases our desire to access all of these tools conveniently while in transit, and trying to remember on which device the latest or most current version of your documents is, can get tricky.

Sage Cloud based hosting is the safest and most effective option for your business as it offers the same fundamental quality you have come to know and expect from Sage, with the added advantages of allowing you to be able to access your data from anywhere, at any time and still be assured that your information is secure and current.

Moving your business over to cloud based hosting requires little additional setup and as long as your password remains secure with you, no one else can access your information. Couple this with our SWYX voice over IP system, tailor made to your business needs, there are no amount of PC’s, mobiles, laptops or other device that can be used which will leave you wondering where your data is or how to reach.